Integritetspolicy

Integritetspolicy för Kustom

(Integritetspolicy för Design & Hantverk Gotland hittar du längre ner på sidan)

Kustom AB
Reg. no. 559463-5038
Address: Brahegatan 10, 114 37 Stockholm, Sweden
Domicile: Stockholm, Sweden
Email: info@kustom.co
VAT: SE559463503801
Effective: 27 January 2025

Kustom Checkout Terms of Use
Kustom Checkout is provided by Kustom AB, Brahegatan 10, 114 37, Stockholm, Sweden,
registered with the Swedish Companies Registration Office under corporate registration
number 559463-5038. If you have any questions, please contact Us at info@kustom.co.

Kustom Checkout is an independent functionality facilitating interactions between you, the
merchant, payment methods and shipping methods and delivery options to enable your
shopping experience. When you use the Kustom Checkout you accept that these terms
(“Terms”, or “Agreement”) apply and constitute a legally binding agreement/contract
between Kustom AB (“Kustom”, “We”, “Us” and “Our”) and you as a user of the Kustom
Checkout (“You”) regarding the service described below (“Kustom Checkout”). Please read
these Terms carefully before using the Kustom Checkout and print a copy for your records
and future reference. Do not use the Kustom Checkout if you do not want to be bound by
these Terms.

Scope of the Kustom Checkout Terms of Use
Please note that these Terms govern only the use of the Kustom Checkout provided by
Kustom. The terms of Your purchase from a merchant’s webshop into which the Kustom
Checkout has been implemented (“Webshop”) by the provider of the Webshop (i.e., a third
party merchant, (“Merchant”)) are governed by your separate agreement with the Merchant.
Additionally, your use of payment methods via payment service providers selected by you
during the checkout to pay for your order is governed by a separate agreement with the
payment service provider.
By using the Kustom Checkout or by clicking the Continue button, You agree that these
Terms of Use in effect at the time of use will apply. You can always find our most current and
applicable Terms of Use at www.kustom.co.

1. Description of Kustom Checkout
The Kustom Checkout provides You with an effortless way to complete Your order with the
Merchant. The Kustom Checkout includes automatically filling Your information, redirecting
You to a payment service provider to complete Your order using a variety of payment
methods, and making shipping methods and delivery options available to You.
We can provide the Kustom Checkout and/or conclude a contract only if You provide Us with
Your name, email address, billing address, shipping address, telephone number and in some
cases also, date of birth, title/gender and national ID (in case applicable in Your jurisdiction).
Additionally, in order to provide the Kustom Checkout the following transfers of Your
personal data take place:
Payment service providers: We transfer Your personal data to third-party payment
service providers, which will handle Your payment process.
Merchants: We transfer your personal data to Merchants whose Webshop you
placed an order on and who have implemented the Kustom Checkout to process
your order.

The Kustom Checkout includes the following benefits:

1.1. Autofill during checkout
1.2. Validation of Your data
1.3. Display of payment methods including express checkout options

1.1. Autofill during checkout
If Kustom can identify You, the Kustom Checkout may autofill some information in thepurchase flow, such as your name, address, telephone number, email address and date of
birth (hereafter collectively referred to as “Autofill”). Autofill relies on either or both of the
following methods:

(a) Autofill through input of limited information
While interacting with the Kustom Checkout, you may be asked to provide Personal
Data. The Personal Data you provide is then retained by the Kustom Checkout. If
Kustom recognizes you when you interact with the Kustom Checkout at a later point
in time based on certain Personal Data you enter to the Kustom Checkout (such as
your email address and zip code), Kustom Checkout autofills other Personal Data
previously provided. This happens both, when you interact with the Kustom Checkout
in the same Webshop in which you first entered the data for the Kustom Checkout or
in the Kustom Checkout integrated in the Webshop of another Merchant.

(b) Autofill through Kustom Checkout cookies
We might place Kustom Checkout-cookies on your device (computer, tablet, mobile
phone, etc.). You may choose to store your Personal Data such as your name,
address, telephone number, email, address date of birth, personal identification
number (where applicable), and preferred payment provider with the Kustom
Checkout. If so, the Kustom Checkout-cookies fetch that information from the Kustom
Checkout’s storage and help Autofill it when shopping with the Kustom Checkout in
the future.
For more information on Our use of cookies please see Our Privacy Notice.

(c) Disable autofill
If You do not want to use the Autofill functionalities, You can disable them by
accessing Your Autofill settings. You can access these settings by clicking [Manage
Autofill Settings] during the purchase process. You can at any given time delete all
cookies on Your device, which deletes Our cookies as well.
When You are shopping on a Kustom Checkout connected Merchant’s Webshop, Kustom
Checkout may also use information the Merchant shared with Us to enhance the interaction
with the Kustom Checkout and improve Your shopping experience. In either case personal
data is retained by the Kustom Checkout to facilitate future interactions.

1.2. Validation of Your data
Kustom Checkout uses third party address registries to validate the street name, building/
street number, postal code and city provided by You.

1.3. Display of payment methods including express checkout options
We may arrange the order of Your payment methods based on whether You have chosen a
payment method as Your preference, previously used a specific payment method or if We
are required by law to show payment methods in a certain order.
However, in order to provide a smooth and friction free shopping experience We will also
check Your eligibility for each of Our available payment methods before presenting them to
You, in order to clearly show which ones You can use for a specific purchase. Sometimes
different payment methods might be unavailable due to the purchase amount being too low,
or the Webshop not enabling it at all, or not enabling it for a particular type of goods. Your
chosen payment method may be subject to additional fees where determined by the
Merchant and/or the payment provider.

2. Are there any costs for the Kustom Checkout?
Kustom grants You a non-exclusive, non-transferable, non-sublicensable right to use the
Kustom Checkout. The Kustom Checkout described in these Terms is free of charge, unless
specifically indicated otherwise.

3. Changes of the Kustom Checkout and Terms
We are entitled to change these Terms from time to time, for the following reasons: —-
to optimize the existing features of the Kustom Checkout, or add new features to
the Kustom Checkout;
to make these Terms clearer or more easy to understand;
to fulfill legal, regulatory or security requirements that apply to Us; or
to make technical adjustments to ensure future functionality of the Kustom
Checkout, or
to bring the Kustom Checkout in line with Our business strategy, which may
include discontinuing existing features.
Your use of the Kustom Checkout after the effective date of the revised Terms constitutes
Your acceptance of those Terms. If You do not agree to the changes, You have the right to
stop using the Kustom Checkout, or contact Us at any time to terminate this Agreement.
More information on how to terminate this Agreement can be found under section “Duration
and termination of this Agreement” below.

4. Privacy and Your personal data
How Kustom processes Your personal information when We provide Our services is
described in Our Privacy Notice. There You can also find more information about Your rights
regarding Your personal information, as well as how You can contact Us if You have any
questions.

5. Your obligations
When using the Kustom Checkout, You should always provide correct information and use
Your real identity. Using information that does not belong to You, or that You are otherwise
not authorized to use, or using the Kustom Checkout in a manner that does not comply with
these Terms, will be considered a misuse. You may not use the Kustom Checkout in a way
that violates any applicable law or to purchase any item that is illegal in Your country. You
may not use any software or device that is intended to disturb the Kustom Checkout or to
extract other persons’ personal data or other data.
It is Your responsibility to put in place appropriate computer security measures (including
anti-virus and other security controls) to meet Your particular information security and
reliability needs.

6. Security
The Kustom Checkout shall only be used by You as the registered email account holder and
not by anyone else. You shall not make purchases on behalf of others using the Kustom
Checkout. You shall not grant access to the Kustom Checkout to anyone else for any
purpose. Any access by others shall be deemed an unauthorised access of the Kustom
Checkout. Any data related to misuse or suspected misuse may be retained and used for
future risk assessment. Kustom also reserves the right to terminate or deactivate Your use of
the Kustom Checkout without prior notice in case of significant breach of Your security
obligations.

7. General
If there is a conflict in these Terms with any other terms whatsoever attached to any other
advertising material in respect of the Kustom Checkout, these conditions will take
precedence.

8. Services from other companies
For some features You have the option to use may include services provided directly to You
by companies other than Kustom, such as tracking features from logistics companies. When
You use such features that rely on services from other companies, You authorize Kustom to
utilize those services on Your behalf. We do not provide any warranty, or assume any
responsibility regarding the quality, accuracy, source, merchantability, fitness for purpose or
any other aspect of those third party services.
If You use Google Maps in connection with using the Kustom Checkout, for example by
searching for Your address in the address bar, the Google Maps/Google Earth Terms of
Service and Google’s Privacy Policy apply.

9. Duration and termination
This Agreement’s term is for an indefinite period of time and continues to be in force until it is
terminated by You or Kustom. You may request to terminate this Agreement at any time, for
any reason, by contacting Us directly.
Kustom may at any time suspend, limit Your access to Our Kustom Checkout and/or
terminate this Agreement because You have not complied with this Agreement, or where We
reasonably consider it necessary to comply with Our legal obligations, for example:

-For the prevention of fraud;

-To protect Us against any legal or regulatory risks;

-When We reasonably suspect, or are aware, (i) that You have breached this
Agreement in a material respect or (ii) of fraudulent or abusive use by You or a
third party including the use of robot, spider, crawler, scraper, or other automated
means or interface to access the Kustom Checkout or extract other users’
information;

-When We otherwise reasonably consider Your activity associated with the
Kustom Checkout to be in breach of the law; or

-When and to the extent necessary due to technical reasons, including when
necessary to ensure the security of communication channels, equipment or
information

Kustom will, when possible, give you advance notice of any suspension, limitation or
termination, but sometimes Kustom will not be permitted to tell You by law or as a result of a
court, regulatory or public authority order or where it will prejudice any investigation.
If Kustom cannot provide the Kustom Checkout for any reason or ceases to provide the
Kustom Checkout, Kustom may terminate this Agreement by providing reasonable written
notice. Such notice will be provided to the email address registered to the relevant purchase.

10. No right of withdrawal
By entering into this Agreement, You agree that the Kustom Checkout will commence and
thereby agree that there is no right of withdrawal. However, You can terminate these Terms
at any time.

11. Limitation of liability
Kustom and Our affiliates have no liability under these Terms and for Your use of the Kustom
Checkout or for any product that You purchase by using Our Kustom Checkout, unless
otherwise set out in applicable mandatory law, including the consumer protection law of the
country in which You have Your habitual residence. This means, for example, that We have
no obligation to compensate You for any direct or indirect damage, including loss of profit or
claims from other parties. Information that You receive from Us will not create any warranty
or guarantee from Us. Furthermore, We are not responsible for any financial loss based on
any decisions You make using the Kustom Checkout, nor are We responsible for any
inaccuracies in the Kustom Checkout.
Product specifications and other information have either been made accessible by suppliers,
manufacturers, merchants, publications, publicists or been gathered from public-domain
sources. The intention of Kustom is that all information on the website should be as accurate
and up-to-date as possible. However, Kustom cannot guarantee the reliability or the
accuracy of the information contained within its pages. We urge Our users to conduct their
own research prior to purchasing from Merchants using Our service to ensure the accuracy
of the prices. All the actions taken by the user of the website are the responsibility of the
individual. Kustom cannot make any guarantees that any information is correct or be held
liable for any actions taken based on the product and pricing information provided.
If You want to report an error or have any questions, please contact Kustom at the address
listed in the imprint. Merchants using the Kustom Checkout are independent third parties
and Kustom is not acting as a principal, agent or broker with respect to any advertisers. Your
relationship with any Merchant You contact through any Merchant’s website is solely
between You and the Merchant. You agree not to hold Kustom liable for any loss or damage
of any sort incurred as the result of any business conducted with Our Merchants or as the
result of the content provided by such Merchants through their websites. In other words, We
provide You with access to shops, Merchants and payment providers, but We are not
involved in the supply of the products You purchase through them.
Kustom does not provide any warranty, compensation, maintenance, support or availability
obligations for the Kustom Checkout, unless to the extent this is mandatory according to
applicable law, including the consumer protection law of the country in which You have Your
habitual residence. Except to the extent that liability cannot be excluded or limited as a
matter of law, Kustom accepts no responsibility or liability for (a) using incorrect or
inaccurate information; (b) any technical malfunction, failure, error, omission, interruption,
deletion, defect, delay in operation or communications, line failure, regardless of cause, with
regard to any equipment, systems, networks, lines, satellites, servers, computers or
providers used in any aspect of the operation of the Kustom Checkout; (c) inaccessibility or
unavailability of any network or wireless service, the Internet and/or any website; (d) any
injury or damage to any person’s computer(s) or mobile device(s) which may be related to or
result from any attempt to use the Kustom Checkout; or (e) any matter outside of its
reasonable control.
We do not exclude or limit in any way Our liability to You where it would be unlawful to do so.
This includes liability for death or personal injury caused by Our negligence; for fraud or
fraudulent misrepresentation; or any matter for which it would be illegal for Us to exclude or
attempt to exclude Our liability.

12. Electronic communication
By accepting these Terms and/or using the Kustom Checkout, You agree that Kustom may
provide all communications, terms and conditions, information We are required to provide by
law, all communications regarding any complaints and other information to You electronically
to the email address You have provided to Us.

13. Assignment or transfer
You agree that We may assign to any person or entity any of Our rights under the
Agreement to which these Terms apply. Such assignment of Our rights will not in any
manner inhibit Your statutory (consumer) rights.
You may not transfer or assign any rights or obligations You have under these Terms. To the
extent not otherwise already permitted by applicable law, We may transfer or assign these
Terms or any right or obligation under these Terms at any time provided that such transfer
does not alter Your rights and obligations under these Terms to Your detriment.

14. Governing Law
This Agreement is governed by the laws of Sweden and is subject to the exclusive
jurisdiction of courts of Sweden, unless otherwise stipulated by applicable mandatory law
including the consumer protection law of the country of Your habitual residence.
The European Commission has set up an Online Dispute Resolution (ODR) platform to
resolve consumer disputes out of court. You can find the platform at: http://ec.europa.eu/
consumers/odr.
Consumers can also contact the National Board for Consumer Disputes (ARN) directly, via
Box 174, 101 23 Stockholm or www.arn.se.

15. Intellectual property and trademark
All content included in or made available through the Kustom Checkout, such as text,
graphics, logos, button icons, images, digital downloads, data compilations, and software, is
protected under applicable copyrights, trademarks and other proprietary rights (including but
not limited to intellectual property rights). All such rights are owned by Kustom or one of Our
affiliates (unless otherwise stated). The copying, redistribution, use or publication by You of
any part of the Kustom Checkout, unless expressly permitted in these Terms, is strictly
prohibited, and You agree to abide by all copyright notices, trademark rules, information, and
restrictions contained in any materials accessed through Kustom Checkout. Use of the
Kustom Checkout does not give You ownership of any intellectual property rights in any of
the content, documents or other materials You access.
The trademarks, service marks and logos (the “Trademarks”) used and displayed in
association with the Kustom Checkout are registered and unregistered Trademarks of
Kustom. Other trademarks, service marks and trade names may be owned by others.
Nothing on the Kustom Checkout should be construed as granting, by implication, estoppel
or otherwise, any license or right to use any Trademark or any other Kustom intellectual
property displayed in association with the Kustom Checkout. The name “Kustom” and any
other Trademarks shall not be used in any way, including in advertising or publicity
pertaining to distribution of materials on the Kustom Checkout, without prior written
permission from Kustom.
Should You decide to provide Us with feedback, such as suggestions for service
enhancement, please note that We reserve the right to utilize Your feedback with no
obligations to You. This could be incorporated into Our business operations, service
modifications, marketing strategies, or any other relevant areas applicable.

16. Language
These Terms are only available in English. No other languages will apply to these Terms.

Integritetspolicy för Design & Hantverk Gotland

Behandling av personuppgifter på Design & Hantverk Gotland HB

För Design & Hantverk Gotland HB är personlig integritet viktigt. Vi eftersträvar en hög nivå av dataskydd. I denna policy förklarar vi hur vi samlar in och använder personuppgifter. Vi beskriver också dina rättigheter och hur du kan göra dem gällande.
Du är alltid välkommen att kontakta oss om du har frågor om hur vi behandlar dina personuppgifter. Kontaktuppgifter står sist i denna text.

Vad är en personuppgift och vad är en behandling av personuppgifter?

Personuppgifter är alla uppgifter om en levande fysisk person som direkt eller indirekt kan kopplas till den personen. Det handlar inte bara om namn och personnummer utan även om till exempel bilder och e-postadresser.
Behandling av personuppgifter är allt som sker med personuppgifterna i IT-systemen, oavsett om det handlar om mobila enheter eller datorer. Det handlar om till exempel insamling, registrering, strukturering, lagring, bearbetning och överföring. I vissa fall kan även manuella register omfattas.

Personuppgiftsansvarig

För de behandlingar som sker inom Design & Hantverk Gotland HB:s (org. Nr. 969754-9088) verksamhet är Göran Stenström personuppgiftsansvarig.

Vilka personuppgifter samlar vi in om dig och varför?

När våra tjänster används av dig, kan vi komma att samla in följande information för att kunna hantera transaktionen eller hantera ditt ärende på vår hemsida:

• Personinformation:
  För- och Efternamn, Personnummer, Adress, E-postadress, och    Telefonnummer.
• Information
  om köp: Information och detaljer om vilken e-butik som produkten eller
  tjänsten är  köpt i och i
  förekommande fall vilken produkt eller tjänst som köpts.
• Ekonomisk
  information: Dina inkomstuppgifter, din Kredithistorik och din
  Betalningshistorik.
• Teknisk
  information: IP-adress, Språk, Webbläsare, Operativsystem, Plattform,
  Svarstider, Felmeddelanden, Information för Bank ID-verifiering.

All information som du förser oss med, och insamlad information, som ekonomisk information och information om betalningen är nödvändig för att ingå en affärsrelation med oss. Vi behandlar dina personuppgifter för att kunna göra utskick av nyhetsbrev, identifiera och verifiera dig som person, information och leverans av produkter samt underlag för statistik.

Cookie-filer

Om du lämnar en kommentar på vår webbplats kan du välja att spara ditt namn, din e-postadress och webbplatsadress i cookie-filer. Detta är för din bekvämlighet för att du inte ska behöva fylla i dessa uppgifter igen nästa gång du skriver en kommentar. Dessa cookie-filer gäller i ett år.Om du har ett konto och loggar in på denna webbplats kommer vi att skapa en tillfällig cookie-fil för att kontrollera om din webbläsare accepterar cookie-filer. Denna cookie-fil innehåller ingen personligt identifierbar information och försvinner när du stänger din webbläsare.
När du loggar in kommer vi dessutom att skapa flera cookie-filer för att spara information om din inloggning och dina val för utformning av skärmlayouten. Cookie-filer för inloggning gäller i två dagar och cookie-filer för layoutval gäller i ett år. Om du kryssar i ”Kom ihåg mig” kommer din cookie att finnas kvar i två veckor. Om du loggar ut från ditt konto kommer cookie-filerna för inloggning att tas bort.
Om du redigerar eller publicerar en artikel kommer en extra cookie-fil att sparas i din webbläsare. Denna cookie-fil innehåller inga personuppgifter utan anger endast inläggs-ID för den artikel du just redigerade. Den gäller under 1 dygn.

Personuppgiftsbiträden

I en del situationer är det nödvändigt för oss att anlita andra parter. Till exempel olika IT-leverantörer för HR-system och betalsystem. De är då personuppgiftsbiträden till oss. Vi kontrollerar personuppgiftsbiträden för att säkerställa att de garanterar säkerheten och sekretessen för personuppgifterna. När personuppgiftsbiträden anlitas sker det bara för de ändamål som är förenliga med de ändamål vi själva har för behandlingen.

Aktörer som är självständigt personuppgiftsansvariga

Vi delar även dina personuppgifter med vissa andra aktörer som är självständigt personuppgiftsansvariga, till exempel myndigheter som Skatteverket, företag som vi anlitar för betalsystem, när vi är skyldiga att lämna ut sådana uppgifter med stöd av lag eller myndighetsbeslut. När dina personuppgifter delas med en aktör som är självständigt personuppgiftsansvarig gäller den organisationens integritetspolicy och personuppgiftshantering.

Hur länge sparar vi dina personuppgifter?

Vi sparar aldrig dina personuppgifter längre än vad som är nödvändigt för respektive ändamål. Vissa uppgifter i bokföringen behöver på grund av lagstiftning till exempel sparas minst sju år.

Vad är dina rättigheter som registrerad?

Som registrerad har du enligt gällande lagstiftning ett antal rättigheter. Du har rätt till att få ett utdrag som visar vilka personuppgifter vi har registrerade om dig, utdraget skickas i ett exemplar vid ett tillfälle per år. Du kan begära rättelse av felaktiga uppgifter och i vissa fall radering.

Kontakta oss vid frågor om hur vi behandlar personuppgifter.

Om du har frågor om hur vi behandlar personuppgifter kontakta Design & Hantverk Gotland HB, Othemarsgatan 3, 621 43 Visby, tel. 0498-411006, mail: info@dhgh.se

Vi kan komma att göra ändringar i vår integritetspolicy.